Banner Lee Design Company - Terms & Conditions

Welcome to Banner Lee Design Company. By using our website, booking services, purchasing products/items, or interacting with our company in any way, you agree to the following Terms and Conditions. Please read them carefully.

1. Appointments & Cancellations

  • All appointments must be booked directly through Taylor Swihart.

  • A non-refundable retainer/deposit is required for all bookings.

  • Cancellations or rescheduling may result in forfeiture of retainer/deposit and/or other payments made.

  • Late arrivals (10+ minutes) may be asked to reschedule or may result in forfeiture of the session.

2. Deposits & Payments

  • All deposits/retainers are non-refundable and non-transferable.

  • Deposits go toward the final service total.

  • Payment is due in full at the time of service unless otherwise agreed in writing.

  • Additional processing fees apply to all credit/debit card transactions. Varying between 2.5-3%.

  • We accept cash and all major credit/debit cards.

  • We do not accept checks of any kind.

3. Services & Results

  • We do not guarantee results of any kind.

  • Re-works and additional editing are not included unless stated/agreed upon in writing and are subject to additional fees.

  • We maintain the right to refuse service to anyone for any reason, including but not limited to

4. Refund Policy

  • All transactions are final. Absolutely no refunds will be given, including but not limited to services, deposits/retainers, products, cancellation/no-show fees, or any other fees/payments.

5. Product & Use Disclaimer

  • General Use

All items/products sold by Banner Lee Design Company, including but not limited to hair, body, and cosmetic products, are intended for external use only. All items/products of any kind must be used strictly according to the instructions and guidelines provided on the packaging or by an authorized representative. By purchasing or using our products—whether in-store, online, or through a third-party vendor—the customer acknowledges that they have read and understood all product directions and warnings.

  • Banner Lee Design Company makes no guarantees or warranties—express or implied—regarding specific quality, results or outcomes.

  • Allergies and Sensitivities

Customers are responsible for reviewing the ingredient list before purchase or use. A patch test is strongly recommended before full application of any product. Banner Lee Design Company shall not be held liable for any adverse reaction, irritation, or injury resulting from allergies, sensitivities, or misuse of products. Customers with known medical conditions, allergies, or skin sensitivities should consult a qualified healthcare professional before using any product.

  • Misuse, improper storage, or failure to follow instructions voids any claim or warranty, and Banner Lee Design Company is not responsible for any illness, damage or injury resulting from such use.

  • Medical Disclaimer

Products and statements provided by Banner Lee Design Company are not intended to diagnose, treat, cure, or prevent any disease. All information provided, whether verbally, online, or in writing, is for cosmetic and informational purposes only. Customers are encouraged to seek medical advice from a licensed healthcare provider regarding any pre-existing conditions or reactions that may arise.

  • Limitation of Liability

To the fullest extent permitted by law, Banner Lee Design Company, its owners, employees, affiliates, and representatives shall not be held liable for any direct, indirect, incidental, or consequential damages, injuries, or claims arising from the purchase, use, or misuse of any product sold in-store or online. By purchasing and/or using our products, the customer agrees to assume all responsibility for proper use and any associated risks.

  • Product Changes and Availability

Banner Lee Design Company reserves the right to reformulate, modify, or discontinue any product, packaging, or ingredient list at any time without prior notice.

  • Customer Acknowledgment (In-Store and Online Purchases)

By completing a purchase with Banner Lee Design Company — whether online, in-store, or via invoice—the customer acknowledges that they have:

  1. Reviewed the product label, description, and instructions prior to purchase or use.

  2. Accepted all associated risks and responsibilities of use.

  3. Released Banner Lee Design Company and its affiliates from any liability for adverse reactions, damages, or claims related to product use.

6. Intellectual Property

  • All content, work product, images, logos, and branding are the property of Banner Lee Design Company and may not be used or reproduced without written consent.

7. Changes to Terms

  • Banner Lee Design Company reserves the right to modify these terms at any time.

If you have any questions regarding these Terms & Conditions, please contact us at bannerleedesigncogmail.com